What's the idea behind member campaigns?
Member campaigns can be enabled on campaign tabs to allow your community members to create their own posts in your community. A fixed feed item will be available on tabs where this feature is enabled. Members can use it to start creating their own campaigns.
For now, these are campaigns without a challenge attached. They are meant for members to be able to create simple content-based campaigns for other members to see and comment on. Thanks to user-generated content, you can stimulate the community feel and help keep your members engaged.
Some examples:
a member wants to build up a reading list containing interesting books recommended by team members
a member wants to address a company-related topic and ask other members for their opinion (e.g., What's your favorite company value and how do you embody it?)
a member wants to learn from his peers regarding an advocacy-related topic (e.g., What are your best practices for using LinkedIn?")
The comment section allows all members to open the dialogue and interact via comments and sub-comments and tagging each other in the discussion.
Tip: enable certain workflows to notify members of comments or mentions
How can you set up member campaigns?
1) When you have custom campaign tabs enabled in your account
First, create a new campaign tab via Settings > Community > Campaign Tabs.
While configuring your new or existing tab, you can enable the checkbox "Allow members to create their own posts." You can then choose if member campaigns should be published immediately or if they should be created as drafts. If you choose the latter, the admins can choose which campaigns to approve and publish. This works identically to publishing a regular campaign created by an admin.
Next, you can add one or more tags to the campaigns created by my members and determine who should be able to see campaigns. For example, only specific groups.
2) When you don't have custom campaign tabs enabled in your account
First, go to Settings > Community > Member campaigns in the left sidebar:
Here, you can enable user-generated member campaigns.
enable the checkbox to allow members to create their own posts
determine if member campaigns should be created as draft or if they can be published immediately
choose which tag(s) should be automatically added to campaigns created by members
decide who should be able to see the created campaigns
choose the tab from which the members can create campaigns
How does it look in the community?
In the community, you will see a dedicated tab where members can create campaigns. In this example, the Ideation tab contains a new campaign type, 'Create your own campaign', pinned to the top.
When opening the campaign, members can:
add a title
upload a header image
write a description (body)
select the campaign's language
provide a short summary of the campaign
After submitting the campaign, it will be published immediately in the community or created as a draft in the backend so the admin(s) can choose whether or not to edit and/or publish the campaign.
We've added two Workflows related to the member campaigns:
Notify managers about new member campaigns
Send an email to managers when a new member campaign needs to be approvedNotify members when their campaign is published
Send an email to members when their campaign is approved and published