Ambassify provides four roles, and each of these roles corresponds with a set of permissions. When you navigate a member's profile, you can view their access level and change their role to revoke or provide access.

To access the Role widget, navigate to the Members item from the top navigation. Next search for the member who's roles you'd like to view or change and click on the name of this member. Finally, you will find the Role widget on the right-hand side of your screen.

Roles

Here you'll find a short description of the use-case we envision for each role we provide and the access they are granted.

Contact

A contact is only a member of your database, they don't have access to your community or control panel.

These members can be sent messages using Ambassify Messages, and they can interact with landing pages you send them using messages.

  • Messages: ✔ yes

  • Landing pages: ✔ yes

  • Mobile App: ✖ no

  • Community: ✖ no

  • Automated Mail Digest: ✖ no

  • Control panel: ✖ no

Advocate

An advocate is granted the same privileges as a Contact and access to your invite-only community.

Note: Changing the role from Contact to Advocate for a member will not automatically send out an invite. You'll still have to invite them yourself.

  • Messages: ✔ yes

  • Landing pages: ✔ yes

  • Mobile App: ✔ yes

  • Community: ✔ yes

  • Automated Mail Digest: ✔ yes

  • Control panel: ✖ no

Manager

A manager has the same privileges as a Contact, but can additionally access the control panel and will have full access to your content
.
They'll be able to create, modify and delete campaigns, send messages, change configuration, and all other actions available from the control panel.

Note: Changing the role from Contact to Manager for a member will not automatically send out an invite. Make sure they already have an account with an associated login, or invite them yourself.

  • Messages: ✔ yes

  • Landing pages: ✔ yes

  • Mobile App: ✔ yes

  • Community: ✔ yes

  • Automated Mail Digest: ✔ yes

  • Control panel: ✔ yes

Administrator

An administrator can fully access your account and manage everything about your account and subscription.

  • Messages: ✔ yes

  • Landing pages: ✔ yes

  • Mobile App: ✔ yes

  • Community: ✔ yes

  • Automated Mail Digest: ✔ yes

  • Control panel: ✔ yes

  • Grant other members manager roles: ✔ yes

  • Access the audit log: ✔ yes

Note: Changing the role from Contact to Administrator for a member will not automatically send out an invite. Make sure they already have an account with an associated login, or invite them yourself.

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