Ambassify provides four roles, and each of these roles corresponds with a set of permissions. When you navigate a member's profile, you can view their access level and change their role to revoke or provide access.
To access the Role widget, navigate to the Members item from the top navigation. Next search for the member who's roles you'd like to view or change and click on the name of this member. Finally, you will find the Role widget on the right-hand side of your screen.
Roles
Here you'll find a short description of the use-case we envision for each role we provide and the access they are granted.
Contact
A contact is only a member of your database, they don't have access to your community or control panel.
These members can be sent messages using Ambassify Messages, and they can interact with landing pages you send them using messages.
Messages: ✔ yes
Landing pages: ✔ yes
Mobile App: ✖ no
Community: ✖ no
Automated Mail Digest: ✖ no
Control panel: ✖ no
Advocate
An advocate is granted the same privileges as a Contact and access to your invite-only community.
Note: Changing the role from Contact to Advocate for a member will not automatically send out an invite. You'll still have to invite them yourself.
Messages: ✔ yes
Landing pages: ✔ yes
Mobile App: ✔ yes
Community: ✔ yes
Automated Mail Digest: ✔ yes
Control panel: ✖ no
Manager
A manager has the same privileges as a Contact, but can additionally access the control panel and will have full access to your content
.
They'll be able to create, modify and delete campaigns, send messages, change configuration, and all other actions available from the control panel.
Note: Changing the role from Contact to Manager for a member will not automatically send out an invite. Make sure they already have an account with an associated login, or invite them yourself.
Messages: ✔ yes
Landing pages: ✔ yes
Mobile App: ✔ yes
Community: ✔ yes
Automated Mail Digest: ✔ yes
Control panel: ✔ yes
Administrator
An administrator can fully access your account and manage everything about your account and subscription.
Messages: ✔ yes
Landing pages: ✔ yes
Mobile App: ✔ yes
Community: ✔ yes
Automated Mail Digest: ✔ yes
Control panel: ✔ yes
Grant other members manager roles: ✔ yes
Access the audit log: ✔ yes
Note: Changing the role from Contact to Administrator for a member will not automatically send out an invite. Make sure they already have an account with an associated login, or invite them yourself.