All Collections
Integrations
Microsoft
Microsoft Teams integration
Microsoft Teams integration

Integrate your community into the Teams desktop, mobile and web application.

Jorgen Evens avatar
Written by Jorgen Evens
Updated over a week ago

Bring your community closer to your members by integrating your Ambassify community within the Microsoft Teams app.

How does the integration work

Once Ambassify has been installed within Teams, you'll have access to the community from the Teams sidebar and easily access it and all its content with one click.

Note: Due to an issue with MS Teams, our integration currently doesn't work when using MS Teams in Firefox. We've been in contact with the MS Teams developers, and a fix for that problem should be available soon.

Adding the integration to the company catalog

To install the Ambassify community into your Teams application, an admin must first add the Ambassify application to the company catalog.

If the Teams integration is available in your plan, you can go to the settings in the backend of your account, go to Integrations, and click Microsoft Teams. Here, you can download the application installer. If you don't see this in your account but would like to receive more information, feel free to contact your Customer Success Manager.

You can upload the file you'll receive to your organization's catalog.

How to install the integration

Once the application has been added to your company catalog, you can install it within Teams.

To do so, go to the 'Apps' section in the bottom left of your Teams sidebar. Click on 'Built for your org,' and there, you'll find the Ambassify community. Click on it to install Ambassify on your account.

Once installed, you can choose to pin Ambassify to the sidebar by right-clicking the Ambassify icon and clicking on 'Pin.'

Pre-installing the integration

As an organization admin, you can also pre-install the Ambassify application for your Teams users by using policies. You can set up a Teams policy that pre-installs and even pins the community in the Teams app.

Please note that it might take up to 24 hours for policy changes to be reflected in all of your users' Teams applications.

Activity from members using Microsoft Teams is tracked separately from other channels. You can see Teams usage when you split a report by “Channel” or filter on Teams usage using the “Channel” filter.

image
Did this answer your question?