Communities can be divided into multiple groups and use these groups to target your content. Groups can be based on employee function or customer segment, but don’t feel limited by a single group. It is possible to assign multiple groups to a single ambassador which allows you to create your targets as efficiently as possible.
For instance, a fictitious user John could be assigned to
Adding ambassador groups can be accomplished by navigating to:
- Click on your organisation name in the top right corner
- Click on the
Settingsitem shown in the dropdown.
- From the left sidebar select the item
- Type in a name for the new group you wish to create and hit enter
When creating posts or messages, different groups can be targetted via filters.